Most orders are delivered within 7–14 working days. Delivery time may vary depending on the product and your location. Once shipped, you’ll receive a tracking link to monitor your order.

We currently do not offer COD, as our products are shipped directly from our suppliers. However, we support secure online payments via UPI, credit/debit cards, net banking, and wallets.

We work with trusted suppliers from India and overseas. Depending on the item you order, it may ship from a domestic or international warehouse.

For most orders, there are no additional customs charges. If there is a rare case where duties are applicable, we’ll notify you before shipping or assist you accordingly.

Yes! Once your order is dispatched, we’ll send you a tracking ID via email or WhatsApp. You can track it online anytime.

Yes, we accept returns within 7 days of delivery for unused items in original packaging. Please note that return shipping costs may apply unless the item is defective or incorrect.

Our team is available Monday to Saturday, 10 AM – 6 PM IST. You can reach us via:

: [kasbeom901@gmail.com]
: Whatsapp Only : [8446812044/7248995480]
: On our website: https://pongyaa.com/